Reference

Terms That Govern Your 111god Account

Opening an account with us means you accept the terms set out on this page. These terms cover how your account works, what we expect from you, and what you can expect from us — including how payments via bKash, Nagad, and Rocket are…

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction rules applySubject to change with notice
111god Terms That Govern Your 111god Account
TERMS CONTACT

Reach Us About Any Terms Query

If a specific clause is unclear or you need to flag a dispute about an account action — a bKash deposit that did not reflect, a withdrawal held for verification, or an account suspension — our support team handles these directly. Raise it through the channel that suits you, and keep your account ID and the transaction reference ready to speed up the process.

Live Chat Start a live chat from your account dashboard. Share your account ID and the relevant transaction reference so we can pull the details without delay.
Email Support Send a written query to our support address for anything that needs a documented response — account suspensions, terms disputes, or wallet verification requests.
Help Centre Our Help Centre carries plain-language answers on account rules, payment steps for bKash, Nagad, and Rocket, and what to expect during identity checks.
HOW WE HANDLE THIS

How 111god Applies These Terms in Practice

These terms are not abstract — they describe actual steps we take when something goes wrong or needs verification. Below are the four areas where these rules show up most clearly for accounts based in Bangladesh.

Account Security We use OTP verification on login and flag unusual access attempts. If your device changes or location shifts, we may request a fresh OTP before resuming full account access.
Payment Verification Deposits via bKash, Nagad, and Rocket are matched to your registered wallet number. A mismatch triggers a manual check before the balance is credited to your account.
Data Handling We retain account data for the period required under our operating policy. You can request a summary of what we hold by contacting support with your account ID.
Requesting Changes To update your registered wallet number or account details, contact support directly. Changes to payment-linked information require identity confirmation before they take effect.

Common Questions About These Terms

These are the questions we hear most from people reading through the terms for the first time. If yours is not here, live chat is the quickest way to get a direct answer.

Yes. Every payment method we support — bKash, Nagad, Rocket — falls under these terms. Your wallet provider's own rules also apply on their side of the transaction.

Duplicate accounts breach our terms. If we detect more than one account linked to the same identity or wallet, both accounts may be suspended pending a review.

We post a notice on your account dashboard before any change takes effect. We aim to give at least seven days' notice so you have time to review the updated terms.

No. Your account must be funded from a wallet registered in your own name. Using another person's wallet triggers a verification hold and may result in account suspension.

Contact support via live chat or email with your account ID. We will provide a summary of the data we hold within the timeframe set out in our data retention policy.

Raise it through live chat or email before taking further action. Provide your account ID and the specific clause or transaction in question so we can respond accurately.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.